All Questions
Explore discussions, find solutions, and share your knowledge.
Sanjay Tiwari
Jun 28, 2025
How to clean up a hacked database?
My files are clean, but I think the hackers injected malicious content or a spam user into my WordPress database. How can I find and remove this sa...
Deepak Maurya
Jun 20, 2025
How can I enable remote access to my database?
I need to connect to my MariaDB database from my local computer using a tool like HeidiSQL. By default, the connection is refused. How can I whitel...
Rohan Verma
Jun 12, 2025
What other apps can I install besides WordPress?
I see the WordPress installer, but I'm curious what other applications are available for one-click installation.
Anish Patel
Jun 10, 2025
How can I check my resource usage (CPU, Memory)?
My site seems a bit slow sometimes. I want to check if I am hitting my resource limits. Where can I see this information in SoftPanel Pro?
Community Support 
Jun 10, 2025
Increased Security: Two-Factor Authentication (2FA) Now Available
You can now secure your HostMaji account and SoftPanel Pro login with Two-Factor Authentication (2FA). We highly recommend enabling this feature fo...
Deepak Maurya
Jun 05, 2025
Feature Request: Git integration in File Manager
A simple Git client integrated into the File Manager would be a killer feature. The ability to pull from a repository directly would streamline my ...
Anjali Patel
Jun 02, 2025
How to submit a proper support ticket?
If I run into a problem, what is the best way to write a support ticket so that I can get help as quickly as possible? What information should I in...
Anish Patel
May 30, 2025
How do I update an application installed via the installer?
I installed my website using the one-click installer. Does it also handle updates, or do I need to do that manually from the application's dashboard?
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