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How to submit a proper support ticket?
Asked by Anjali Patel
June 2, 2025
If I run into a problem, what is the best way to write a support ticket so that I can get help as quickly as possible? What information should I include?
1 Answer(s)
Community Support 
Jun 02, 2025 at 11:25 AM
Excellent question, Anjali. To get the fastest help, please include: 1) The domain name you're having trouble with. 2) A clear and specific description of the problem. 3) Any error messages you are seeing (copy and paste them exactly). 4) Steps you have already taken to try and fix it. This information helps our technicians diagnose the issue much more quickly.
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